new router no internet

[firmstone1]

dont know how to connect my printer to a new router

[BeemerBiker · Accepted solution]

For general help for new router or printer please refer to this article in our printer database.

Please provide the exact model name of the printer for better assistance as I may be able to find videos to show how to connect or fix the problem. A printer can be a PRO or a PLUS or have the letter 'e' after the number and that can make a big difference. Some printers with the same number ID could be a LaserJet, Deskjet, or Officejet.

New ISP, same old printers, PCs and smartphones: Log into the modem or router and change the SSID (names) of each band so the names are different. Create a numeric password identical for each band to simplify login. If you must use alphanumeric characters then do not use any from this set: ilL1oO0D8B5S as they are easily mixed up depending on the font used. Be sure to run the application (if any) that finds the best channel for each band. Your ISP should be able to do all of this for you if you need help.

[alking1]

Your printer is still trying to connect to the old WiFi. Go into the printer’s settings, find the WiFi/network option, select your new network name and enter the password. If there’s no screen on the printer, use the printer app on your phone or connect it once with a USB cable to set up the WiFi. If it still doesn’t work, reset the printer’s network settings and try again.