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‎09-30-2022 06:08 PM

HP Recommended
Product: hp officejet pro 8020e
Operating System: Microsoft Windows 11

I need to purchase a hp officejet pro 8020e paper tray replacement.  One of the hooks in the tray broke and now the printer says load paper in tray but the tray has paper in it.

Category:
1 REPLY 1

‎10-04-2022 05:49 AM

HP Recommended

Hi @kattyh,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with a paper tray error. I'd like to help!

 

Please go through the document here and follow the instructions.

You may also refer to this document for more options. 

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

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