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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet MFP M140w Printer

My printer is offline no matter what I do. I've already followed the steps indicated by a virtual assistant and nothing works.
Now I get this message: a problem has occurred and you will be unable to print, except for printer reports, until the issue is solved. Check your HP account. My HP account doesn't help me. 


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