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HP Recommended

I need to find print history to prove I returned something

1 REPLY 1
HP Recommended

@claire7799 

 

Welcome to the HP Community --

 


@claire7799 wrote:

I need to find print history to prove I returned something


 

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type: Job History - Content

 

Your post did not capture your Printer Model and Operating System/version.

 

-- Based on what we know --

 

Retrieving job specific history might be difficult.

☹️

 

Most printers do not store print history.

 

Those printers that do keep a running history of individual jobs do not generally provide a "reprint" or "view" option of the exact content.

 

Typical Sample from a printer that supports Jobs history

 

Scanned Pages:  1
Job Name
HTTP Jobs
Status
Completed
Started
Jul 3, 2026, 9:33 AM
Completed
Jul 3, 2026, 9:33 AM
User Name
Guest
Job Type
HTTP Jobs
Destination
Remote device
Resolution
75 dpi
File Type
JPEG
Color Mode
Color
Original Size
Letter (8.5x11 in.)
Original Sides
1-Sided

 

 

 

-- FYI --

Windows can store print jobs for later retrieval and reprint -- 

The "Reprint" setup must be created ahead of time, that is, you have to configure the feature before you need to use it.

 

③  Printer Properties → Tab Advanced → Keep Printed Documents

Printer_Properties_Reprint_19Printer_Properties_Reprint_19

 

 

===================================

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References / Resources

 

HP Printer Home Page - References and Resources

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“Things that are your printer”

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NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

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