• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
envy photo 7855

My wireless printer will not connect to wifi.  I cannot find a phone number to HP support.  I had this printer for five years which is a lot shorter than my wired printer from before (10+ years).  Thank you ahead of time.  

1 REPLY 1
HP Recommended

One option is to try using the online chat feature.  

 

The number for printer support that I use is the one for Instant Ink.  The number--which I was not allowed to include in this message-- is specifically for those with Instant Ink accounts---so you should have it if it applies to you.

 

As an aside, I have found that one of the advantages to having that plan is that phone support is included, even for out-of-warranty printers.  

Hope one of these options will work for you.  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.