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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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My wireless printer will not connect to wifi.  I cannot find a phone number to HP support.  I had this printer for five years which is a lot shorter than my wired printer from before (10+ years).  Thank you ahead of time.  

1 REPLY 1
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One option is to try using the online chat feature.  

 

The number for printer support that I use is the one for Instant Ink.  The number--which I was not allowed to include in this message-- is specifically for those with Instant Ink accounts---so you should have it if it applies to you.

 

As an aside, I have found that one of the advantages to having that plan is that phone support is included, even for out-of-warranty printers.  

Hope one of these options will work for you.  

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