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‎08-25-2021 02:57 AM

HP Recommended
Product: officeJet 3830

hello everyone!
I reset the printer, I uninstalled the sofwtare and I reinstalled them, I restarted all the devices, I did the installation procedure again, but the printer is properly connected to me as a wireless network test, but neither the phones, nor the computer find it. everything happened suddenly. what can I do? thanks

1 person had the same question
1 REPLY 1

‎08-25-2021 03:53 AM

HP Recommended

forget: if I send a job by e-mail the printer works

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