printer constantly on standby and losing wireless connection despite the modem being in the same roo

[jwires]

This has to be the worst printer I've ever owned. Every time I reset the wireless connection I keep losing it between uses and the printer always seems to be on standby. Almost every print job has to have the usb cable connected to print and yet from my phone it works ok assuming the printer doesn't go to sleep

Smart print almost never works and the regular connection needs the usb cable

I hate this product!!

[Garp_senchau]

@jwires, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I’m really sorry to hear you're having such a frustrating experience with your HP DeskJet 4155e. Let me walk you through some steps that should help resolve the issues you’re facing with wireless connectivity, standby mode, and USB printing.

Reconnect Wi-Fi:

Make sure the printer is on the same Wi-Fi as your computer.

On the printer, go to Settings > Network and reconnect to your Wi-Fi.

Disable Sleep Mode:

Go to Settings > Printer Maintenance > Sleep Timer and set it to Never to stop the printer from going into standby.

Run HP Smart:

• Download and run the HP Smart. Follow the prompts to diagnose and fix common printing issues.
• Refer: Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Re-add Printer in Windows:

Go to Settings > Devices > Printers & Scanners, remove your printer, then add it again by selecting Add a Printer or Scanner.

USB Printing:

If you need USB printing to work, just keep the USB cable connected for now, but try to resolve the Wi-Fi issues for wireless printing.

Reset Printer:

Turn off the printer, hold the Power and Wireless buttons for 15 seconds, then release them. This will reset the network settings.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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