printer does not show the right image after scanning.

[Matthew6]

Hello,

I have a HP deskjet 2820e printer and I need to scan document and then printer it out double sided, the issue is that the printer will scan the frist page fine, and when I trun it over to scan the back page the printer will scan the back page and I can save it, but when I open the saved document the back page it shown as the frist page.

Is there a way to fix this ?

Thanks

Matthew

[Dragon-Fur]

@Matthew6 

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HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

You did not say -- From your description, perhaps you are using HP Smart.

At this writing,

HP Smart does not reorder the pages -- you have to do that before you save the scanned content.

After the scan is complete (before "next options"), Use the Single Page View or Tile View to manage the page order.

Left-Click-Hold and drag the page(s) into the order you want.

Tile View might be easier, though both views work.

Example - HP Smart - Windows - Scan Document - Save

See section "3" (in the illustration) for where to switch between "Single Page View" and "Tile View"

HP_Smart_Win_Scan_Document_Save_11

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