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Locked

‎09-10-2023 09:29 AM - last edited on ‎09-11-2023 06:18 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer

How can I get my printer back online.  I have tried all of the ways that the virtual assistance offered but it did not work.

Category:
1 person had the same question
1 REPLY 1

‎09-12-2023 01:51 PM

HP Recommended

@Vicki347 

 

Welcome to the HP support community.

 

I understand that you are getting an offline error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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