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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 (64-bit)

printer is offline. asking for 8 digity pin from router. only 8 digit number is my ip address. really confused

 

1 REPLY 1
HP Recommended

If your router has a wps button on the bottom or side you can tap this and an 8 digit number will appear on your printer window that can be inserted where it ask for the 8 digit pin.

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