• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP PageWide Pro 477dw Multifunction Printer
Microsoft Windows 11

Hello

My printer HP Pagewide Pro MFP 477 dw always forgets the wifi password every time I set it up.
I can then enter the wifi password via the WPS button of my modem and it then connects but later when I turn off my printer and then start it up again it always forgets the password again.
I have already rebooted my modem and removed and reinstalled the software of my printer on my pc but this does not help.
It is the first time that this problem occurs to me, I never had problems with this before.
Can someone help me please ?

 

Kind regards,



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.