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HP Recommended
deskjet 2732
Microsoft Windows 10 (64-bit)

My hp 2732 printer was working fine.  Now the wifi wont connect and the cartridges light is solid red.

On the phone with support today  for 2.5 hours.  I have another hp printer that connected to internet just fine.

 

Please help!

 

Joe

1 REPLY 1
HP Recommended

Hi @keeb2020,

 

I'd like to help!

 

Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

You may also try the steps in the document -Blinking Lights 

 

To connect the printer to the network try the below steps -

 

● Press the Wireless button ((i)) and the Cancel button (X) from the printer control panel at the same time, and then hold them for three seconds.

 

Please try the steps below to connect your printer to the network.

 

-->On the printer control panel, press and hold the Wireless button and the Resume button together for three seconds. (When Wi-Fi Direct is turned on, the Wi-Fi Direct icon on the display stays on) 

--->On your computer or phone go to wifi and connect it to your printer

--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet2600).

--->Select the Wi-Fi Direct printer signal in Wi-Fi settings

--->If prompted for a password, type 12345678. This is the default password to log in.

--->Now open a browser and type 192.168.223.1

--->you will be able to access the printer's EWS page

--->on the page, you will find network - click on it

--->go to wireless and select wireless setup wizard

--->now select the network that you want your printer to connect to and type in the password

--->the printer will have solid blue light if it's connected

--->then connect your phone back to your network

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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