printer not discoverable on bluetooth

[drjacobch]

My HP Smart Tank 515 Wireless All-In-One  printer is not detected  on bluetooth by my iPhone 14 pro max  and is not getting connected to my WiFi network . Have contacted the apple support team, which has certified that its not the problem of the iOS.

[Sneha_01]

Hi @drjacobch,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The HP Smart Tank 515 actually doesn't support Bluetooth printing for iPhones.exclamation It relies on Wi-Fi for mobile printing.expand_more Here's how to get connected:

1. Use AirPrint:

• iPhones and iPads support AirPrint, a built-in printing technology that works with many HP printers, including the Smart Tank 515.expand_less
• Make sure your printer is connected to the same Wi-Fi network as your iPhone.expand_more
• When you try to print something on your iPhone, the AirPrint option should appear.

2. HP App:

• You can also use the HP  app to print from your iPhone.expand_more
• Download the app from the App Store and follow the on-screen instructions to set up your printer.
• The HP  app offers additional features like managing ink levels and scanning documents.

Troubleshooting Wi-Fi connection:

• Restart your devices: Turn off and on your iPhone and printer. This can sometimes resolve minor connection issues.
• Check Wi-Fi network: Ensure your iPhone is connected to the correct Wi-Fi network and has a strong internet signal.
• Reset printer network settings: Consult your HP Smart Tank 515 user manual for instructions on resetting the network settings.

You can always opt for wifi direct: https://support.hp.com/us-en/document/ish_1841315-1637332-16

Airprint; https://support.hp.com/us-en/error/404?source=document&documentId=c02775166

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support