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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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printer off line after infinity router installed

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HP8600

HP8600 printer working fine for years....the minute xfinity router was installed goes off line and cannot work unless you unplug and replug

please help re remedy

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I can't take credit for this solution (it worked for me), but I found it in the Xfinity Internet forum:

 

  1. You will need to configure your xFinity Gateway to enable "zero config" before your AirPrint printer will appear in iOS devices, and also to stay alive as a Mac CUPS printer:
    https://www.xfinity.com/support/articles/configure-device-discovery-for-wifi
    Zero config is apparently required to let Bonjour communications through.
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