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Common problems for Connectivity Issues
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HP OfficejetPro 8720 printer.  'computer indicates it is offline.  Help

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HP Recommended

@Lostperson2 

 

Welcome to the HP Community Forum.

 

The solutions are different depending on the Operating System / version.

 

Known solutions, presented in the order to be completed / considered

  HP printer is offline or not responding - Windows / Mac  

 

 

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HP OfficeJet Pro 8720 All-in-One Printer series 

 

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