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HP Recommended
Desk Jet 2652
Microsoft Windows 10 (64-bit)

I have moved from the united states to Germany and my printer will not accept the European ink. What is the procedure for changing the region of my printer from US to Germany?

1 REPLY 1
HP Recommended

@marineammo Welcome to HP Community

If you've purchased the printer in one country/region and moved to another, the printer will require a regional reset, in order to get the cartridges working from the new region, that said, here's what I recommend:

 

You may send a private message to the HP Facebook Team: https://www.facebook.com/HPSupport/  for a faster response. If you've already attempted the same and need a response here, I'll need a few more details, 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here 

 to access the private messages

 

Keep us posted if you need anything else,

Good luck!

Riddle_Decipher
I am an HP Employee


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