printer settings

[tuneslady]

i need to print my lables, they only want to save them

[Dragon-Fur]

@tuneslady 

Welcome to the HP Community --

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@tuneslady wrote:

i need to print my labels, they only want to save them

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Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type: Label Print Job "Saves" and does not print

-- Based on what we know --

 Print documents with an HP printer

Change print settings

Printing Preferences: HP print settings guide (Windows, Mac)

-- Details / Examples --

In general, when the print command results in "save" instead of print, 

the underlying cause might include one or more of the following:

• The application or software you are using is not set to the proper "print device", that is, the "Printer" is not selected during the job setup or the default printer is set incorrectly.    The solution is to adjust the default printer
• Default_Printer_Check_and_Manage_3

• The job setup cannot find the Printing device -- the printer is not connected, the application is not set up, the software is not able to "see" the printer.  The "Save" is a fail-safe action when the printer is not selected, the application or software is not selected, the the app / software is not installed, or is corrupted in some way. 
•  Avery_8162_Sample_Label_1

• The setting in Printer Properties > Tab Advanced > Driver is pointing to the IPP / Microsoft driver and not the (correct and preferred) HP software / driver.   Printer_Properties_Reprint_13

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References / Resources

HP Printer Home Page - References and Resources

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