printer will not connect to internet

[the-real-steve]

Every time my electricity goes out for a storm, etc. my printer will not connect back to my network. This happens every time and I usually get someone that will log in to my laptop and fix the issue. They always say it will not happen again but if the power goes out, it happens again. I need it fixed now but would love how to fix it myself if this is something that cannot be permanently fixed. 

[Jay_G24]

Hi @the-real-steve,

Welcome to the HP Support Community

I'd like to help!

I understand the printer disconnects from the network.

Try the below suggestions -

Use the printer control panel to connect your printer to your network.

Connect the printer to the Wi-Fi network (printers with a touchscreen)

Use the Wireless Setup Wizard from the printer control panel to connect the printer to your Wi-Fi network.

Place the printer near the network router.

Make sure paper is loaded in the main tray, and then turn on the printer.

From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.

Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.

From the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard.

Select your network, and then enter the password.

NOTE: If the Wireless Setup Wizard is not listed, select Wi-Fi Protected Setup or WPS, select Push Button, and then follow the steps to connect to the network.

Set a manual IP-

To set a manual IP and try the steps below -

--->Touch on the wifi icon ((i)) on the printer, and take down the IP address 

--->Open a web browser (ex Chrome or Mozilla) and type in the printer's IP

--->then go to network ---> general ---> network protocols ---> select IPV4 only-->apply 

--->go to wireless ---> wireless 802.11---> select manual ip ---> apply

--->Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.  

--->then go to settings on the main ews page --> power management ---> select sleep mode to max 15min

You may also refer to - No Connection after Router or Wi-Fi Settings Change

Hope this helps! Keep me posted. 

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