• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
iOS

I  have a Mac and I connected the printer through the app and the printer is working. but when I go to print something through cricut it say the printer is offline but I checked the printer and its online.  so I tired printing through my iPad and it doesn't show up as an accessory. So I'm at a loss. the printer did not come with a cord to connect my laptop to the printer its self so I    don't know what to do. I  can only print if I do it through the app. I have waisted so much ink and I'm really starting to get frustrated PLEASE tell me what I am doing wrong!!!!1

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.