printerHP 4100 series off line

[Dee-Dee3]

how do I get off line to to connect

[Max3Aj]

@Dee-Dee3, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
It sounds frustrating when your printer goes offline! Here are some steps to help you get your HP Deskjet 4100 series printer back online:

Restart Devices:

• Turn off your printer and disconnect it from the power source.
• Restart your computer or mobile device and your internet router.
• Turn the printer back on and try to print again.

Check Network Connection:

• Ensure that both your printer and the device you want to print from are connected to the same Wi-Fi network.
• Move the printer closer to the router if necessary.

Update Drivers and Firmware:

• Make sure you have the latest printer driver installed. You can download it from the HP Support website.
• Update the printer firmware if available.

Use HP Smart App:

• Download the HP Smart app on your computer or mobile device. Use the Diagnose & Fix tool within the app to automatically resolve issues.

Check Printer Settings:

• Ensure the printer is set as the default printer on your computer.
• Check the printer's status in the control panel and make sure it is not set to "Use Printer Offline."

You may refer to this link - HP Printer Offline Issues - How to Fix | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support