printing impossible with M209dwe

[L68]

My HPlaserjet M209dwe printer has been working well on wifi for 3 months, but today printing is impossible, the collection with wifi is well configured but I received the error message EBS00P0004, could you help me? solve the problem. THANKS.

[Rainbow23]

Hi @L68,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are getting Error Code EBS00P0004 on your HP Product.

Restore factory defaults: 

1. Open EWS. 

• Find out the IP address. Press (i) (the Information button) on the printer to print an information page. 
• Open a web browser, type the IP address or hostname in the address bar, and then click or tap Enter.

2. On the System tab, click Service. 

3. In the Restore Defaults area, click the Restore defaults button. The printer automatically restarts.

Remove the printer from the HP Smart app

Remove your printer in HP Smart.

1. Close the HP Smart app, and then reopen it.
2. Right-click or long-press the printer icon, and then click Hide Printer or Forget Printer.

Restart setup process using HP Smart

Set up your printer using the HP Smart app.

1. Open the HP Smart app.
2. Click Add Printer or to find your printer.
3. Follow the on-screen instructions to set up your printer.
4. If you are unable to complete the setup, restart the HP Smart app, and then try again.

I hope this helps.
Take care and have a good day.

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