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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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I changed our internet provider.  I updated the wifi on the printer.  but it still would not print.  then we installed a new print driver on my laptop.  it started printing.  now I am getting a message that says I have to log on to this web site or it will stop printing.  when I logged on the printer was not there.  there is noway to add,

How do I add and get rid of this message

 

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