I'm trying to print and when I hit the print button the file explorer opens and it wants me to save the print out as. It won't allow me to print to the printer. I am set up with wireless printing and ran a wireless test report and everything came back as PASS and the signal quality was excellent. I have not been able to find a solution. The printer name that shows up when I go to print is HP7E3331 (HP Officejet 6500 E710n-z). This is where it has been printing to just fine until recently. Please help!
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