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Common problems for Connectivity Issues
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HP Recommended
jet pro 6978
Microsoft Windows 10 (64-bit)

question mark on printer screen jetpro 6978

1 REPLY 1
HP Recommended

Hi,

The question mark is expected to be there and indicate the help menu for the different screens:

https://support.hp.com/us-en/document/c04971580

 

Do you have any issue with the printer? what exact error message is shown or what exact behavior occur when trying to print? the question mark icon have nothing much to do with any problem.

 

Shlomi



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