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‎12-19-2022 09:49 AM

HP Recommended
Product: HP LaserJet Pro P1102w Printer
Operating System: Microsoft Windows 11

My Older HP1102W (No Screen) will not connect to my WIFI after installing an XFinity Router. I have downloaded the software from the site and installed several times, it sees my SSID but will not connect.  The Device Configuration page shows

802.1b/g/n

Status = Enabled

Communication Mode = Infrastructure

Network Name SSID=Pippin21 which is correct

Authenication = WPA/WPA2

 

Category:
1 REPLY 1

‎12-19-2022 12:25 PM

HP Recommended

@Shortfuse2102 

 

 Please use the following Guide:


              https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards

BH
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