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‎01-31-2021 02:14 PM

HP Recommended
Product: Envy Pro 6452
Operating System: Other

I had this printer connected to my devices just fine, then I changed WiFi provider. Naturally there's a new password, but I cannot figure out how to enter this into the printer and connect it to my wifi network.

Thanks in advance for any help with this!

5 people had the same question
3 REPLIES 3

‎02-01-2021 07:15 AM

HP Recommended

Product name is HP DeskJet 2700 all in one series. I have upgraded my router and I would like to be advised how to change on the printer

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‎02-01-2021 07:46 AM

HP Recommended

my service says my HP1102w  is to old to work with my new /updated modem/router. I just feel wifi should be backward compatible with 802.11 b/g so I want to prove the provider wrong and not have to buy a newer printer. At the least my provider should have to warn users of this potential incompatibility. 

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‎02-19-2021 04:41 PM

HP Recommended

Perhaps they mean the router security has been upgrades to wpa3 and your printer can't authenticate to that, it's becoming an issue. You should be able to set the router wifi security to wpa2 in it's settings but perhaps your provider has this ability locked off for your "security". I understand your frustation in not being able to use your good device.

https://www.youtube.com/watch?v=WZaIfyvERcA

This video explains the different wireless security standards.

 

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