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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎03-18-2025 05:57 PM

HP Recommended
Product: hp8720

Hello All,

 

I have a hp8720 printer and need to change the admin password in order to setup the scan to folder option. I have not been able to find anything on the net and folks seem to submit here for HP to respond. Could someone send me the directions to reset the password of the hp8720.

 

Thanks 

Michael

 

Tags (1)
1 REPLY 1

‎03-23-2025 12:07 PM

HP Recommended

Hi @jmw_ma 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Resetting the admin password on your HP OfficeJet Pro 8720 printer can be done by performing a factory reset. 

 

Here are some general steps you can follow:

 

Access the Printer Menu: On the printer's touchscreen, navigate to the "Settings" or "Setup" menu.

 

Restore Defaults: Look for an option like "Restore Factory Settings" or "Reset Settings." Select this option to reset the printer to its default settings.

 

Admin Password Reset: After the reset, the admin password will be cleared, and you can set a new one.

 

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


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