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‎12-28-2020 02:29 PM

HP Recommended
Product: Example: Color Laser Jet Pro MFP M479fdw
Operating System: Microsoft Windows 10 (64-bit)

password reset M479fdw

 

Category:
1 person had the same question
1 REPLY 1

‎01-21-2021 05:36 PM

HP Recommended

Hello,

 

Hope you are well, in order to get the password reset, please go into the settings, then select printer maintenance and then please select restore and then cold reset.   

 

The printer will shutdown and then just wait 15 seconds and turn it back on.  The printer will ask you the basic info to get the printer set up again.

 

Once you get the main menu, please press, house back house back , that will get you access to the enable/disable menu, please make sure everything is green.

 

Thanks,

I am an HP employee
1 person found this reply helpful
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