• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro MFP M28w Printer
Microsoft Windows 10 (64-bit)

 forgot the password how do I reset it hp app

 
 
 
 
 
 
 
 
 
 
 
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have responded to your private message, please check.

 

Hope this helps!

View solution in original post

4 REPLIES 4
HP Recommended

Hi @JoseG01,

 

I'd like to help!

 

Could you share an image of the screen requesting a password?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

printer.PNG

 
 
HP Recommended

Here is a screen snipprinter.PNG

 
 
HP Recommended

I have responded to your private message, please check.

 

Hope this helps!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.