scan to e-mail

[EJMOKie]

PLEASE HELP! I did everything that other forum posts suggest and nothing seems to work.

Error: While scanning to email from MFP M570dn all in one laser printer I get the following error:

cannot resolve the smtp server. check the smtp and dns server settings with your system administrator or internet service provider.

Email service: **bleep**

Here's what I have tried:

I have turned ON allow access to less secure apps in **bleep**

Scan to email -> Outgoing email profile
Your email address: <myemail>@**bleep**.com
Display Name: <my name>
SMTP Server: smtp.**bleep**.com
SMTP port: tried 465 and 587
Always use secure connection (SSL/TLS): Tried checking and unchecking - made no difference
UserID: <myemail>@**bleep**.com
Password: <password>

Networking -> Network Identification
Primary: 8.8.8.8
Secondary: 8.8.4.4

Edition Windows 10 Home
Version 21H2
Installed on ‎3/‎21/‎2022
OS build 19044.2130
Experience Windows Feature Experience Pack 120.2212.4180.0

I have updated the drivers on the printer as well.
What else am I missing? Please help!

[Dragon-Fur]

@EJMOKie 

Welcome to the HP Community Forum.

A while back Google dropped support for "Less Secure Apps".

It is possible that other email providers have followed suit (done the same).

If your Scan-to-Email SMTP setup is failing due to the way the email provider is controlling access,

Create and use an App Password.

Use the App Password in your Profile in place of the "regular" password you normally use to access your email.

==================================================================

Scan to Email – Two-Step Verification and Application Password

Notice from Google

Less secure apps & your Google Account

This video will quickly show you how to set up scan to email with an HP printer with G-mail AND keep the 2-Step verification security feature. App Passwords

Set up Scan to Email HP Printer with 2 Step Verification on G-mail and Google

Steps

Log into your Google Account

Open your Google Security Webpage

Next, if not done, Switch ON 2-step verification

Turn on 2-Step Verification

Next, Complete the steps to open your mail security settings

Sign in with App Passwords

and

Create / Select app and (then) create your app password

• At the bottom, choose Select app and choose the app you using > Select device and choose the device you’re using > Generate.
• Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
• Tap Done.

Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.

Assign / set that new App Password in your Scan to Email profile as the password.

Save and Test

Example - Scan to Email - SMTP supported - App Password / G-Mail

EWS_9025_Scan-to-Email_Setup_2

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

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