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‎11-13-2020 05:19 PM

HP Recommended
Product: HP8020
Operating System: macOS 10.15 Catalina

I'm trying to connect my printer to my wifi. My password contains an uppercase letter.  The only letters offered are all lower case.  How can I complete the signup with out the necessary letter?

Category:
1 REPLY 1

‎11-16-2020 07:38 AM

HP Recommended

Hi @JOELK1,

 

I'd like to help!

 

Use the arrow pointing up ⬆️ on the printer control panel keyboard to move to the upper case letters

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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