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HP ENVY 4520 All-in-One Printer

is there a way I can track the days and # of pages that my printer is being used?

I feel like it is being used without my knowledge.

Any feedback would be appreciated.

Thank you

1 REPLY 1
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@mwood59 

 

Welcome to the HP Community Forum.

 

There are ways to do what you want.

 

Nothing about gathering the information is fully automatic except the Print Usage Report --

If your printer is on your network, access the Print Usage Report with the Embedded Web Server (EWS).

 

EWS > Print Usage Report

Involves the least work - raw data

You have to keep track of the usage since the reports are always cumulative (total use).

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Tools > Reports > Usage Report

To Print the Report:  EWS > Tools > Printer Reports > Print Usage Report

 

==============================================

"Everything else"

 

Windows can do what you want to the extent that the data can be made available.

 

If you want more than the basic reprint information, you have to open the Event Viewer > enable the logging, open the tools to track the use, sort / separate the data.  Wonderful stuff - not for the casual user.

 

What else?   There might be "an app for that" although I've never checked.

 

 

Windows

 

The "first part" is easy to set up - switch on Select Keep printed documents 

 

Print Queue Management - Set up "Save a print job to reprint later"

 

The "reprint" feature must be set ahead of time to "Keep printed documents".  (The feature is not switched on by default.)

 

This method requires that the user base (those people submitting print jobs) do not sabotage the print queue by removing entries -- this is a matter determined by Policy in your home office / workplace.  (In other words, you must have a modicum of control over what people are doing).

 

 

Save jobs to be reprinted later

 

The following applies to recent versions of Windows and a printer for which the Full Feature Software has been installed.

 

Windows 10

Control Panel > icon view > Devices and Printers 

Right-Click on your Printer > Printer Properties

(If necessary) Change Properties

Tab Advanced

Select Keep printed documents > Apply > OK

 

 

Windows 11

Settings > Bluetooth & devices > Printers & scanners > Select Printer >

Printer Properties > Tab Advanced

Select Keep printed documents > Apply > OK

 

Example

DragonFur_0-1674777302829.png

 

 

Next,

When jobs are saved in the queue, they can be printed again later.

 

Windows 10

Control Panel > icon view > Devices and Printers 

Double-Click on your Printer

Double-Click on See What's Printing

--------------------------------------------------

 

Windows 11

Settings > Bluetooth & devices > Printers & scanners > Select Printer >

Open Print Queue

OR

More devices and printers settings

Double-Click on Printer

Double-Click on See What's Printing

--------------------------------------------------

 

 

Reprint your Job

If necessary, select the printer from your list (for example HP OfficeJet Pro 9025)

Once the queue is open, 

 

Windows 10 / Windows 11 "See what's printing"

Single-Left-Click on a job that you want to reprint to highlight that entry

Right-Click on the highlighted job > Restart

 

Windows 11 "Open Print Queue"

Left-Click on the job to be reprinted > Select Restart

 

IMPORTANT

Removing / Reinstalling the printer software resets this option back to default (printed document list is not saved).

 

 ----------------------------------------------------------------------

System Information (works with “Keep printed documents”)

 

NOTE: Job information stored in System Information might not show number of pages

 

Windows 10

Control Panel > icon view > Administrative Tools > System Information

OR

Windows 11

Control Panel > icon view > Windows Tools > System Information

 

In section Software Environment

Print Jobs

NOTE:  Click on Time Submitted (in ribbon on top) to sort by date / time

 

======================================================

 

There is more that involves enabling the job logging in the Event Viewer and tracking the print jobs.

Most people are not interested in this much digging -- the information is available on request.

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP ENVY 4520 All-in-One Printer series 

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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