unable to coonect f4580 to wifi

[Nick260]

Hi I have been unable to connect my f4580 to the wireless i have tried the wps and flasing blue light, i have tried hpsmart all to no avail. I have tried with my samsung to connect to the hpsetup wifi and have not been able to and believe this to be the cause of the problem any help out there

[Anand_Andy]

Hi @Nick260,

Welcome to the HP Support Community

I'd like to help!

I understand you need help connecting your HP Deskjet F4580 printer to your Wi-Fi.

To provide you with an accurate solution, I would need the following details:

• Is your router dual-band enabled i.e., both 2.4GHz and 5GHz?
• What is the distance between the router and the printer?

While you respond to that, I would suggest you connect the printer to the wireless network using Wi-Fi Protected Setup. Here are the steps listed below:

Option one: Push-button

• On the printer control panel, press and hold the Wireless button for two seconds.
• The printer starts a timer that allows you about two minutes to press the WPS button on the wireless router.
• Press and hold the WPS button on the wireless router for several seconds. The printer automatically finds the wireless network and then configures the connection.

Option two: PIN

• On the printer control panel press and hold the Scan button () for two seconds. The printer prints a Wireless Test Report and Network Configuration Page.
• Locate the WPS PIN on one of the reports.
• Press and hold the Wireless button for two seconds.
• The printer begins a timer that lasts approximately two minutes to allow time to enter the WPS PIN.
• Sign in to your router's software interface.
• If you need assistance signing in to the router's software interface, contact your network administrator or the manufacturer of the router.
• Under the router's wireless settings for WPS, type the printer PIN. The printer automatically finds the wireless network and then configures the connection.

Once the printer is connected to Wi-Fi, please install the HP Print Service Plugin from Google Playstore or you may click the link.

Keep me posted for further assistance.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nick260]

Hi many thanks for the reply greatly appreciated. The router is dual 2.4 and 5 and is only 3 feet away.

I have already tried the was and downloaded hp smart on my computer and phone. When I hold the scan button down no report comes out. I think the problem comes from a security function that isn't allowing the printer to connect it to a new network but allows it to be used with USB lead. I have tried the reset printer a number of times but no luck. I can see the hpsetup wireless network the printer generates but it will not allow access. When I look at the printer in hpsmart it says offline but when you do a print test it's fine over usb 🤫

[Anand_Andy]

@Nick260,

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps. It seems to be a connectivity issue.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!