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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- unlock printer without a password

Create an account on the HP Community to personalize your profile and ask a question
09-26-2023 04:07 PM
I tried to setup my new printer and forgot the password for it and can no longer connect the Wi-Fi connection. How do I get a new password or by pass this problem to set up my printer??
09-29-2023 01:09 AM
Hi @TommyD4,
Welcome to the HP Support Community
Not to worry I will help you to get a resolution to resolve the issue.
We have to perform a Semi Full Reset to unlock the features of the printer/Reset the password.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee