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‎06-07-2023 06:15 AM

HP Recommended
Product: HP PageWide Pro 477dw Multifunction Printer
Operating System: Microsoft Windows 11

Dear community members,

I own an HP Pagewide 477 dw pro printer whose support has expired since 2018.
Regularly it happens that this printer starts up totally uninvited and at random without even giving a print command.
The printer then stands for about 3 minutes making a high-pitched whirring sound and inside something is also briefly spinning.
At the beginning of this process, the paper guide valve is always up and goes back down when the whirring stops.
The printer is then started up and goes into standby after a while.
The printer on/off switch is not set to jump on at certain days and times in the scheduleprogramm.

Has anyone recognized a similar behavior and found a solution for this ?

 

Many thanks

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