want to make factory reset to change IP address but I do not have the password

[chris6811]

I want to make the Laser Jet available in the LAN, so I do need to change the IP address.

But I need a password.

I checked the forum and it is recommend to reset to the factory default settings.

But when I follow the instruction to do the reset, I am also asked for a password.

What can I do ?

Chris

[Echo_Lake · Accepted solution]

@chris6811

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!