why printer wont print excel worksheet as shown on print preview

[rcolross]

My HP 4630 Officejet All in one will not correctly print an excel worksheet even though print preview shows it correctly.  i tried printing old worksheets that I know were set up correctly and they are printed wrong as well.  The printer combines 2 cells into one.  I am using laptop with Windows 10 64 bit

[Kumar0307]

@rcolross, Welcome to the HP Support Community!

I understand the printer is not printing excels correctly. 

• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Check for windows updates and restart the computer. 

Also, check for any updates available for Microsoft Office.

If the issue is only with printing Excel sheets, you may repair MS office as shown in this document. 

If the issue persists, perform a clean reinstallation of pre-installed HP drivers

1.  In Windows, search for and open Programs and features 
2.  Select your HP Printer 
3.  Select Uninstall 
4.  In Windows, search for and open Devices and printers 
5.  In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.  Open up the run command with the “Windows key + R” key combo. 
7.  Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.  Click on the “Drivers” tab 
9.  Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.  Select Ok 
11.  Select Apply and Ok on the Print Server Properties windows 
12.  Close Devices and Printers, restart the computer.

Click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try printing.

Hope this helps! Keep me posted. 

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