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Common problems for Connectivity Issues
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HP Recommended
M201DW
macOS 10.15 Catalina

I recently got a new wifi router and provider.  How do I change my printer to the new router?

 

1 REPLY 1
HP Recommended

@Sbarnett, Welcome to the HP Support Community!

 

I understand you would like to connect the printer to the new wireless network. 

 

On the printer control panel, press the Wireless button to access the menu.

Select the wireless setup wizard and choose your new network name.

  • Make sure the printer and the Mac are connected to the same wireless network. Either 2.4 or 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
  • Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.
  • Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.

Alternatively, you may also use the WPS method to connect the printer.

Refer to - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

 

Hope this helps! Keep me posted. 

 

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Have a great day! 

KUMAR0307
I am an HP Employee

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