wifi driver is missing from the system

[Praveen1403]

Hello The wifi driver is missing from my system

[Hawks_Eye]

Hi @Praveen1403 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

If the wireless driver is missing on your HP 15.6-inch laptop PC 15-d5000, you can resolve this issue by downloading and installing the appropriate drivers from the HP Customer Support page.

 

Steps to Download and Install Wireless Drivers:

Visit HP Customer Support: Go to the HP Customer Support—Software and Driver Downloads page.

Identify Your Product: Enter "HP 15.6-inch Laptop PC 15-d5000" in the search box and select your specific model from the list.

Select the Operating System: Choose the operating system you are using to ensure compatibility.

Locate the Wireless Network Driver: Navigate to the "Driver-Network" section and download the relevant wireless driver.

 

Wireless Card Options for HP 15.6-inch Laptop PC 15-d5000:

The following are the wireless card options for the HP 15.6-inch laptop PC 15-d5000. Ensure to download the driver that matches the hardware in your laptop:

• Mediatek MT7921 Wi-Fi 6 802.11ax (2x2) multi-user MIMO supported and Bluetooth® 5.2
• Realtek RTL8822CE 802.11ac (2x2) multi-user MIMO supported and Bluetooth® 5
• Realtek RTL8821CE-M 802.11ac (1x1) multi-user MIMO supported and Bluetooth® 4.2

Installing the Wireless Driver:

1. Once downloaded, locate the installation file in the 'Downloads' folder of your PC.
2. Double-click on the file to start the installation.
3. Follow the on-screen instructions to complete the installation.
4. Restart your laptop to apply the changes.

Check Device Manager:

• Right-click the Start button and select "Device Manager.".
• Expand the "Network Adapters" section and see if the wireless driver is listed.
• If the driver is listed but not working, right-click on it and select "Update driver.".

Windows Update:

• Sometimes, Windows Update can automatically find and install the necessary drivers.
• Go to Settings > Update & Security > Windows Update and click "Check for updates.".

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye