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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- wifi password change printer connection

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06-14-2024 06:22 PM - edited 06-14-2024 06:23 PM
Hi @Lolo662,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing an issue connecting your HP Neverstop Laser 1001nw to the new Wi-Fi network after a password change, follow these steps:
Method 1: Using HP Smart App
Download HP Smart App:
- If you haven't already, download and install the HP Smart app on your smartphone or computer from the appropriate app store or the HP website.
Open HP Smart App:
- Open the HP Smart app and sign in if required.
Add Printer:
- If your printer is already listed, remove it first.
- Click on “Add Printer” or the plus sign.
Follow Setup Instructions:
- Follow the on-screen instructions to detect the printer. The app will guide you through connecting the printer to the new Wi-Fi network. Make sure the printer is in a location with a good Wi-Fi signal.
Method 2: Using WPS Button
Locate WPS Button:
- Find the WPS button on your router. Usually, it’s a physical button on the device.
Enable WPS on Printer:
- Turn on the printer.
- Press and hold the Wireless button on the printer until the wireless light starts blinking.
- Press the WPS button on your router within two minutes.
Connection:
- The wireless light on the printer should stop blinking and stay solid, indicating a successful connection.
Method 3: Using Embedded Web Server (EWS)
Connect to Printer Directly:
- Connect your computer or mobile device directly to the printer's Wi-Fi Direct network. The default name should be something like "DIRECT-xx-HP Neverstop Laser 1001nw".
Access EWS:
- Open a web browser and type the printer’s IP address (usually 192.168.223.1 for Wi-Fi Direct).
Log In:
- Log in to the EWS. The default login credentials might be blank or "admin".
Network Settings:
- Navigate to the Network or Wireless settings section.
- Enter the new Wi-Fi network name (SSID) and password.
- Save the settings and disconnect from the Wi-Fi Direct network.
Method 4: Using Printer Control Panel (if applicable)
Navigate to Wireless Settings:
- Use the printer’s control panel to navigate to the Wireless or Network settings.
Select Wi-Fi Network:
- Select your new Wi-Fi network from the list of available networks.
Enter Password:
- Enter the new Wi-Fi password and confirm.
Connection Confirmation:
- The printer should connect to the new Wi-Fi network. The wireless light will stay solid once connected.
Additional Tips
Ensure Network Compatibility:
- Make sure your Wi-Fi network is compatible with the printer. The HP Neverstop Laser 1001nw typically supports 2.4 GHz networks.
Restart Devices:
- Restart both your router and printer if the connection fails initially.
Firmware Update:
- Ensure the printer firmware is up to date for the best compatibility with your network.
Refer to this document: HP Neverstop Laser 1001nw User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.