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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎05-14-2024 07:55 AM

HP Recommended
Product: HP LaserJet Pro MFP M127fw
Operating System: Microsoft Windows 11

My printer and computer are on the same network.  HP Smart finds the printer and shows it installed.  I printed a test page but nothing happens.  An error message:  HTTP statue 500 - Internal Server Error; Secondary server not ready.  

 

I have rebooted the computer, printer, and wifi router several times, and installed an update for Windows 11.  Nothing resolves the issue.  Don't know where to go from here.

 

H. Bolinger

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