wifi

[Brian7306]

change of router and cannot re connect wifi

[Brian7306]

Change of router, can no longer connect printer to wifi

[Jerry_57]

Hi @Brian7306,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.


If you've recently changed your router and are having difficulty reconnecting your HP printer to the Wi-Fi network, here are some steps to help you get back online:
 

Restart Devices

1. Turn off and on devices: Restart both the printer and your computer or mobile device.
    
2. Restart the router: If your printer was set up on a network wirelessly, ensure you restart the router to clear any error states.

Wi-Fi Connection Setup

For effective reconnection after a router change, ensure that your printer is within range and that the network settings on the printer are updated. Here’s how:

Place the Printer Near the Router:
 

• Ensure the printer is within 8 meters (approximately 26 feet) of the router to maintain a strong connection.

Check Wireless Settings:
 

• On the printer, access the Wireless Settings menu to ensure that the Wireless light is solid blue, indicating that it is connected to your Wi-Fi. If not, go back to the Wi-Fi setup.

Wi-Fi Setup Wizard:
 

• From the printer’s control panel, access the Wireless menu.
   
• Use the Wireless Setup Wizard to reselect your network and enter the new password if prompted.

Use the HP App

Download the HP App:
 

• Download and install the HP  app from 123.hp.com if you haven’t done so already.

Add Your Printer:
 

• Open the app, select “Add Printer,” and follow the on-screen instructions to complete the network setup.
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support