wifi

[mountainjenny]

I can not get my printer online after I changed wifi network

[Max3Aj]

@mountainjenny, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP Smart Tank 5101 printer is offline after changing your Wi-Fi network, don’t worry, this can be resolved by reconnecting the printer to the new network. Here's how to do it:

1. Turn on your printer and make sure it is in a ready state.

2. Restore Network Settings:

Press the Wi-Fi button and the Cancel button at the same time for 5 seconds until the Wi-Fi light blinks blue. 

3. Connect to Wi-Fi:

Using WPS: Press the WPS button on your router, then press and hold the Wireless button on your printer until the wireless light starts blinking. Wait for the connection to establish.

Using HP Smart App: Download the HP Smart app on your device, open it, and follow the prompts to add your printer and connect it to your Wi-Fi network.

You may refer to this document - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support