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Common problems for Connectivity Issues
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HP Recommended
officejet8720
macOS 10.15 Catalina

will not reconnect after router interruption. claims password is invalid

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @neik285,

 

I'd like to help!

 

Try the below suggestions -

 

Restore network default settings on the printer

Prepare the printer for a wireless connection setup by restoring network default settings.

  • Most printers with a touchscreen: On the printer, select Restore Network Defaults from the Wireless, Settings , or Restore Settings menu.

Use the Wireless Setup Wizard from the printer control panel to connect your printer to your local Wi-Fi network.

  1. Place the printer near the Wi-Fi router.

  2. Make sure paper is loaded in the main tray, and then turn on the printer.

  3. Select Wireless Setup Wizard from the Wireless, Settings, or Network Setup menu.

  4. Select the name of your wireless network, and then enter the password to complete the connection.

    NOTE: 

    If the Wireless Setup Wizard is not listed, select Wi-Fi Protected Setup or WPS, select Push Button, and then follow the steps to connect to the network.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

1 REPLY 1
HP Recommended

Hi @neik285,

 

I'd like to help!

 

Try the below suggestions -

 

Restore network default settings on the printer

Prepare the printer for a wireless connection setup by restoring network default settings.

  • Most printers with a touchscreen: On the printer, select Restore Network Defaults from the Wireless, Settings , or Restore Settings menu.

Use the Wireless Setup Wizard from the printer control panel to connect your printer to your local Wi-Fi network.

  1. Place the printer near the Wi-Fi router.

  2. Make sure paper is loaded in the main tray, and then turn on the printer.

  3. Select Wireless Setup Wizard from the Wireless, Settings, or Network Setup menu.

  4. Select the name of your wireless network, and then enter the password to complete the connection.

    NOTE: 

    If the Wireless Setup Wizard is not listed, select Wi-Fi Protected Setup or WPS, select Push Button, and then follow the steps to connect to the network.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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