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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 8020
Microsoft Windows 10 (64-bit)

I Have a destop and a laptop.  The Printer is directly connected to my desktop with a USB cable.  I am having problems connecting wirelessly to my laptop.  When I try to connect, the router drops the signal to my printer and connects the laptop.  When I then go to connect the laptop, it drops the signal to my router.  Please help.  I would appreciate any assistance anyone can give me.  Not real tech savvy, but I can do the basics.  Would need step-by-step directions. 

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