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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎03-18-2022 06:59 PM - last edited on ‎03-20-2022 11:22 AM by Retired

HP Recommended
Product: HP 9025E
Operating System: macOS 12.0 Monterey

Printer just stopped printing. Asks for user name and password. I have no clue. It will work plugged in to ethernet cable but not wireless. What is user name and password????????

1 REPLY 1

‎03-21-2022 06:32 AM

HP Recommended

@Sgtwstanley

 

Welcome to the HP support community.

 

I understand that you are getting printer connectivity issues, I am glad to assist you.

You might have to reset the printer.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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