wireless irq test failed

[Stevie51]

I have suddenly been having issues printing to my wireless HP printer.  The printer is fine as I can print to it from another device.  When I ran the various HP tests the "wireless irq test for Microsoft Wi-fi Direct Virtual Adapter #1" failed.  Is this the cause of my printing issue and how do I resolve the problem

[Max3Aj]

@Stevie51, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

The "Wireless IRQ test failed" message typically points to a problem with the Microsoft Wi-Fi Direct Virtual Adapter, which is used for features like Wi-Fi Direct printing. Since your printer works fine from another device, the issue likely lies with the Windows 11 PC's wireless configuration or driver.

Here are steps to resolve this issue:

Restart All Devices

• Power off your printer, PC, and Wi-Fi router.
• Wait 30 seconds, then power them back on.
• Ensure your PC and printer are connected to the same Wi-Fi network.

Reinstall Wireless Network Adapter

1. Press Windows + X → select Device Manager.
2. Expand Network adapters.
3. Right-click Microsoft Wi-Fi Direct Virtual Adapter #1 → choose Uninstall device.
4. Restart your PC. Windows will reinstall the adapter automatically.

Update Wireless Drivers

1. In Device Manager, right-click your main wireless adapter (e.g., Intel, Realtek).
2. Select Update driver → Search automatically for drivers.

Reinstall HP Printer Software

Sometimes reinstalling the printer software resolves deeper connectivity issues.

1. Uninstall the current HP software from Settings > Apps.
2. Restart your PC.
3. Download and install the latest software from: Official HP® Support

Check Firewall and Antivirus Settings

Ensure your firewall or antivirus isn't blocking HP services. You can temporarily disable them to test printing.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support