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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DESKJET 3050A All in One Printer - J611g
Microsoft Windows 7 (64-bit)

IP Address in printer = 169.254.58.17   Get away in router 192.168.223.1.  Printer does not get the getaway address automatically.

1 REPLY 1
HP Recommended

@luineida

 

Welcome to the HP Support Community.

 

Let's reset the network settings:

 

1. Press the Wireless button to display the Wireless Menu. 2. From the Wireless Menu, select Settings. 3. From the Settings menu, select Restore Defaults. 4. Confirm selection to restore defaults

 

Once done, connect the Printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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