wireless

[Chris-13]

i'm trying to set printer up wirelessly and my computer cannot find my printer help. I talked to hp I think, and they said my ip was blacklisted, help.

[Max3Aj]

@Chris-13, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

It sounds like you're having a frustrating time setting up your HP Deskjet 3052A wirelessly with your Windows 11 computer, especially with the mention of a "blacklisted IP." Let's break this down and get you back to printing.

Reset Network Settings on Printer:

• On the printer control panel, press the Wireless button and the Cancel button at the same time.
• This will restore the network settings to default and enable setup mode.

Download and Install HP Smart App:

• Go to the HP Smart App download page. HP Smart
• Install the app and open it.
• Click “Set up a new printer” and follow the on-screen instructions to connect the printer to your Wi-Fi.

Ensure Printer and PC Are on the Same Network:

• Double-check that both your printer and PC are connected to the same Wi-Fi network.
• Avoid using guest networks or VPNs during setup.

Check for IP Blacklisting:

• If HP support mentioned your IP might be blacklisted, try restarting your router to obtain a new IP address.
• Alternatively, log in to your router settings and manually release/renew the IP or change the MAC address of your printer (if supported).

Use Wi-Fi Direct as a Backup:

• If network setup fails, you can print using Wi-Fi Direct:
  • On the printer, press the Wireless button to enable Wi-Fi Direct.
  • On your PC, go to Wi-Fi settings and connect to the printer’s Wi-Fi Direct network (e.g., HP-Print-xx-Deskjet 3052A).
  • Use the HP Smart app or built-in Windows print dialog to print.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support