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‎03-03-2024 08:58 AM

HP Recommended
Product: HP Smart Tank 5101 All-in-One Printer

It says it's connected, blue is solid, but the yellow exclamation point is blinking. so I can't get it to copy or print.

thanks,

1 person had the same question
1 REPLY 1

‎03-03-2024 12:10 PM

HP Recommended

@Bon2222 

Welcome to the HP Community --

 

The exclamation marker is an error indicator. ❕

 

Open

User Guide 

See Page 7

DragonFur_0-1709492946573.png

 

 

The error type is generally related to the location of the Attention light marker

 

Open

User Guide 

Start on Page 46 (in the chapter for "Solve a problem")

Section Interpret error codes, lights, and icons

Scroll the page(s) down until you find the illustration and text that matches the type of error indicated on the control panel.

 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP Smart Tank 5101 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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